Here is another post, the last in a series, from our friend Jen Butler of Jen Butler Coaching. It doesn’t matter if patients react from flight or fight mode. Both types can be easy to work with and does not need to make for a stressful day at the office. These steps will help you connect, defuse, and…Read More→
Tag: Jen Butler Coaching
What Should a Dentist Do When a Patient Wants to Flee?
Here is another post, the second in a series, from our friend Jen Butler of Jen Butler Coaching. Patients that come from a place of fight are easier to pinpoint, not easier to work with. The body has a defense mechanism that when put in dangerous, threatening, or fearful situations gets louder, bigger, and more aggressive to…Read More→
What a Dentist Should Do When a Patient is Fearful
Here is a guest blog post from our friend Jen Butler, M.Ed., CPC, BCC from Jen Butler Coaching. Fear and dentistry seem to go hand in hand. Whether the fear comes from childhood experiences or is solely psychological, fear is a real thing that patients often bring with them to their appointments. Here’s what most…Read More→